Here today, gone tomorrow - NHS Direct

It has been on the cards for a while.  NHS Direct was a nationally commissioned service.  The Health Act broke it up and replaced it with NHS 111, which was commissioned locally to link it up to ambulance services.  In a typically confusing NHS way however, NHS Direct limped on in organisational form by winning some of the local contracts to provide 111 services.  However, NHS Direct  could not meet their obligations and have wound up.   Nurses say 111 is poorer quality as it isn’t usually staffed by Clinicians and Labour say NHS Direct’s break up and demise personifies Tory ‘vandalism’ of the NHS.  

© Dr Rob Hogan 2017